Most ALL sales are final. The number one rule by all wheel manufacturers is "You mount it, you own it".
WheelWebsite.com, on a case by case basis, does offer refunds, less shipping, on wheels returned in the condition in which they were received. Wheel only purchases must be unmounted, brand new and in the original boxes. Wheel and tire package purchases must not have been installed or driven on. In most all of these cases, a 30% restocking fee will apply.
Before returning any products for a refund all returned items MUST be approved prior to being returned. Please contact firstname.lastname@example.org for a Return Authorization form. Once approved an RA number will be given agreeing to the return of these specific items. Extra cardboard and padding is recommended.
Refunds must be requested within 7 days of the original receipt of merchandise. Once approved, all items must be returned within 14 days of receiving your Return Authorization number. Once the product is returned, examined and approved please allow 10-14 days to receive your refund via the same way you originally purchased.
Purchases made using AFFIRM may require payment of shipping and/or restocking fees directly to WheelWebsite.com in order to unwind the Affirm contract.